After the workshop in Penang, I travelled to Bangkok via Kuala Lumpur on Malaysian Airlines. The infrastructure in Malaysia is really impressive (especially when you come from the Philippines). Excellent roads, an airport in Penang that is small but offers excellent facilities, and an international airport in Kuala Lumpur that is really top of the line. We boarded on time, but then our plane was found to be defective and we had to get off again. No matter; within 20 mins, we got to board another plane from the gate next door and took off with less than an hours delay. Many other airlines manage such a delay without any technical problem… So I ended up being deeply impressed by the flexibility of Malaysian Airlines. And this came on top of a special experience with Singapur Airlines on the way to Penang: we had been delayed in Manila and had only some 20 mins to get to our connecting flight. Not to worry: Singapur Airlines was ready, had an electric car waiting for our group and raced us across the airport to our gate. They also managed to get all our luggage on board. On the way home tyo Manila I took Thai Airways – a mercifully uneventful flight. A trip to two countries with three airlines and one very impressed customer – travel in Asia can be quite an experience!
KL airport terminal:
The unwilling plane: